Organizations & Members

How to manage your team with organizations and role-based access in MonitorHound.

Overview

Organizations in MonitorHound allow you to manage monitors and team members under a shared account. Team members can view monitors, manage configurations, and receive alerts based on their assigned role.

Creating an organization

Every MonitorHound account starts with a default organization. To set it up:

  1. Go to Settings and select the Organization tab
  2. Enter your organization name
  3. Save changes

Roles and permissions

MonitorHound supports three roles:

RolePermissions
OwnerFull access. Manage billing, members, and all monitors. Cannot be removed.
AdminCreate, edit, and delete monitors. Manage alert channels. Cannot manage billing.
MemberView monitors, check results, and dashboards. Cannot create or edit monitors.

Managing members

You can view current organization members and remove members from the Settings > Organization page.

Coming soon — Member invitations and expanded team management features are planned for a future release. Currently, organizations are single-member.

Removing members

To remove a team member:

  1. Go to Settings and select the Organization tab
  2. Find the member in the list
  3. Click the remove button
  4. Confirm the removal

Removed members immediately lose access to the organization and its monitors. Any alert channels configured with their personal email remain active until manually removed.

Best practices

  • Use the Member role for stakeholders who need to see status but should not modify configurations
  • Assign Admin role to team members who manage on-call rotations or respond to incidents
  • Keep the Owner role limited to one or two people who manage billing and account settings
  • Review members regularly and remove access for people who have left the team